Galaxy S20 Ultra

Open Box

Spotless device in brand new condition without any scratches comes with all original accessories.

Like New

Cosmetically almost new in appearance. May rarely have micro marks or scratches difficult to see from a normal viewing distance. with 12 months warranty.

Grade A

Cosmetically in top-notch condition with very slight wear and tear. May have some light scratches on the screen or housing. with 12 months warranty.

Grade B

Noticeable wear & tear. There may be a number of marks/scratches on the screen, slight screen discoloration, or housing but these devices are 100% functional and offer exceptional value. with 6 months warranty.

Grade C

Obvious wear & tear. May show a considerable amount of scratching on the screen and dents around the edges, Face-ID may be disabled but are 100% functional and offer the best value for money. with 6 months warranty.

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• We care about our customers and offer 14 Days free change of mind in case customer is not happy with the purchase.
• Devices are covered for warranty only, if its return in original purchase condition including all the accessories it came with. Original condition means, no physical damage, no water damage, no sign of misuse, all personal details must be removed, including, iCloud, Google account, Samsung account or any other.   
• We strongly encourage our customers to back up all the data before returning device. We will not be responsible for any loss of data during replacement.
• If devices were sent damaged or there were signs of misuse we will grant no refund and device will be sent back to customer.
• Change of mind return policy is only offered for ‘A grade’, ‘Like New Grade’, and ‘Open Box’ products. All B-Grade and C-Grade and 2 years older phones from release date are exempted from change of mind return.
• Refunds for purchases made through Latitude Pay, Zip Pay, Credit Card, and Paypal will be subject to a 5% restocking fee. For AfterPay refunds, a 10% restocking fee applies, Even in case change of mind. Full refunds are only applicable to cash purchases.
• We offer warranty for your purchased products. In case the product is deemed irreparable, we will replace your product within a reasonable time frame that’s is 15 business days. If we are unable to repair your product within a reasonable time frame, we will offer a Store credit or replacement only.
• All mobile phones come with a warranty unless stated otherwise, whereas for the battery since it is a wear and tear item we provide only 30 days warranty. Any physical damage or water damage or any 3rd party repair will not be covered under the warranty. If the device is not returned in the same condition as it was sold, the warranty may be void.