When it comes to refurbished phones, there are different grades available. Phones range from Like New to Grade B Used. While all refurbished products sold through Roobotech are of a useable and tested quality, there are still some differentiating features that will affect their overall grade. No matter the model, the first step when we get our hands on a smartphone is always to check all of the following features and make a note of any issues.
- Device Powers Up
- Sim Card Detected
- Passed CheckMEND Test
- No Clear Water Damage
- No Missing Parts
- GPS Services Working
- Proximity & Light Sensors Working
- All Buttons & Switches Functional
- Microphones & Speakers Working
- Glass In Good Condition
- LCD Uncompromised
- Touch ID & Fingerprint Sensor Working
- Accelerometer Functional
- No Network or Manufacturer Lock on Device
- No Jailbreak or Rooting Systems Detected
- Front and Rear Cameras Both Functional And Video Able To Be Recorded
Like New Refurbished Phones
Like New phones are our highest grading. These models feature no chips, scratches, cracks, or scuffs on the front glass or housing. They can have no more than 2 scratches on the Apple logo (that are 0.2mm or less in size) and can only be located around the edges of the logo. There can be no lifting of the screen or missing or alternative parts. No signs of liquid damage are allowed and the LCI must be intact. The battery and cover are required to be functional and cannot be swollen.
Functional checks include:
- Basic Test (power, home buttons, display and charging port)
- No activation lock (i.e. FMiP, Android lock, sim lock etc.)
- No screen locks, pin locks or passcodes
- Phone is cleared of all previous users data
- No halos, white spots or discoloured screens
- No jailbroken or rooted devices
Grade A – Lightly Used Refurbished Phones
Grade A Lightly Used phones are the second highest grading on offer. These handsets allow for light scuffs on the front glass (5mm x 5mm) but no chips or cracks. They may have up to 5 scratches (4mm x 0.3mm) or dents on the back cover and housing. Minor paint peeling is allowed, as are minor dents on the corners (0.3mm, up to 5). The home button can have 2 light scratches (4mm) but no missing or alternative parts are allowed. Camera lens parts must all be included with some scratches allowed. The battery, if present, cannot be swollen and a cover is required. No Signs of liquid damage are allowed – no tripped LCI.
Functional checks include:
- Basic Test (power, home buttons, display and charging port)
- Button issues are allowed (hard to use, intermittent – succeeds in one of the 3 times)
- No activation lock (i.e. FMiP, Android lock, etc.)
- No screen locks, pin locks or passcodes
- Phone is cleared of all previous users data
- Minor halos, white spots or discoloured screens are allowed
- No jailbroken or rooted devices
Grade B – Used Refurbished Phones
Our lowest grading is Grade B Used phones. These handsets are allowed unlimited scratches on the front glass as well as some cracking. They may also have unlimited scratches on the rear glass – some cracking on the rear glass is allowed too. Chips on the plastic ring around the front glass are acceptable, as are chips on the plastic ring around rear glass. They may have unlimited scratches and dents on the back cover and housing.
Some paint peeling is allowed and they can have dents on corners as well.
Functional checks include:
- Basic Test (power, home buttons, display)
- Bad charge port allowed
- Bad camera flash allowed
- Button issues are allowed (hard to use, cracked, intermittent – succeeds in one of the 3 times)
- No activation lock (i.e. FMiP, Android lock,sim lock etc.)
- No screen locks, pin locks or passcodes
- Phone is cleared of all previous users data
Refurbished Phones At Roobotech
Whether you’re looking for Grade A Refurbished Android Phones or refurbished Like New iPhones, Roobotech has got you covered. As one of Melbourne’s most trusted sales and repair services providers, we take great pride in the fact we help so many members of our local community with their mobile devices. Contact us today to find out more information or visit Roobotech at 188E Barkly St, St. Kilda, Victoria 3182.