Terms of Use

This website is operated by Roobotech Pty Ltd. www.roobotech.com.au offers this website, including all information, products, and services available from this site to you, the user, depending upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site and using/purchasing goods and services from this store, you are agreeing to comply with and be bound by the following terms and conditions. The terms " Roobotech", " Roobotech.com.au", "us", "we", "our" refers to the online store - Roobotech.com.au. The term "user" or “buyer” refers to the individual or organization that buys or agrees to buy/do business with our products and/or services.

General Terms

  • We reserve the right to refuse service to anyone for any reason at any time.
  • These Terms and Conditions apply to all contracts for any provision of Products and Services by us to the Buyer and will prevail over any other documentation or communication from the Buyer.
  • You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.
  • The Statutory rights of the buyer as a consumer shall not be affected by anything in these Terms and conditions
  • Complaints can be made to our email: info@roobotech.com.au
  • Any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Supplier.
  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service or any contact on the website through which the service is provided, without express any written permission by us.
  • All contracts for the Provision of Products and Services by us to the buyer are applicable by these terms and conditions and shall prevail over any other documentation or communication from the Buyer.
  • A breach or violation of any of the Terms will result in an immediate termination of your Services.
  • The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Accuracy and Completeness

  • We do not promise that the site or any content, service or feature of the site will be free of error or uninterrupted, or that any problems will be corrected, or that your use of the site will produce specific results.
  • We are not responsible if information made available on this site is not accurate, complete or current. Any reliance on the material on this site is at your own risk.


  • We reserve the right to not accept an order for any reason. All orders for Products or Services are deemed to be an offer by the Buyer to purchase Services that adhere to these Terms and Conditions and are subject to our acceptance.
  • Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only accor ding to our Return Policy.
  • We reserve the right to cancel any order at any time before delivery and for whatever reason, including any order that we have previously accepted.

Prices and Payment

  • Where applicable, unless otherwise agreed, if any payment is not made on time or payment is not made in full, or the payment is rejected or refused, the amount pending will be treated as overdue and we are entitled to immediately cease or suspend the provision of the relevant product or service until the full payment has been received.
  • All prices shown on our website are represented in Australian Dollars (AUD) and are inclusive of GST.
  • The price of our products and services shall be that what is displayed on the website. We reserve the right to change the prices of our products without prior notice.
  • Unless otherwise agreed, payments must only be made via Poli or Bank Transfers, a Paypal account or a Credit/Debit Card and must be made without deduction.

Delivery of Goods

  • Unless stated otherwise, all purchased physical products and services are shipped using Australia Post. We reserve the right to send products, at their own discretion, via a courier company other than Australia Post.
  • Roobotech is not responsible for any loss, damage or delays whilst your item is in transit. However, in case of any problems, we are happy to help you make a claim to the courier company.
  • Shipping is only available within Australia at this moment in time.
  • Roobotech will not provide a tracking number for items that have "FREE" delivery &/or are less than $150 in the combined value of the order
  • "Standard Postage" does not include any kind of insurance. "Express Postage" includes insurance of $150 for any "loss in transit" claims for your items.
  • Roobotech will not be liable for any further damages. In case the product is lost in transit, the buyer waives its rights to claim for damages over $150. This clause is applicable where it does not interfere with Australian laws and business regulations.


  • All repair prices and/or quotes include GST and are subject to visual inspection.
  • Please be aware that a handling fee of $35 will be applied to all rejected quotes. If your item is irreparable, you will still be charged $35.
  • We will not be responsible for any loss of data or information resulting from a repair. We do understand how important this is and do everything we can to preserve this information. We will advise you prior if you're at risk of losing information but cannot take responsibility for any lost information.
  • Unless stated or agreed on otherwise, we offer a 90 days warranty on all repairs.

Third-Party Links

  • Links to third-party content have been provided for the purpose of giving further information to our site users and do not indicate, expressly or implied, any endorsement by us of the sites or the information, products or services provided at those sites
  • We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.
  • Any Logos and Trademarks appearing on this website rightfully belong to their respective owners. Their display on this site is solely for information purposes and is not indicative, explicitly or implied, of any association between Roobotech and the logo and/or trademark owner.
  • Any complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Limitation of liability

  • Nothing in these Terms and Conditions shall limit or exclude our liability for any personal injury or death resulting from any negligence from us or that of our employees or representatives.
  • In the event of a violation of these Terms and Conditions by us, the remedies of the buyer shall be limited to damages not exceeding the price of the products or services and we shall not be liable under any circumstances for any indirect, incidental or consequential loss or damage.


  • In the event that any term or provision of these Terms and Conditions is determined to be illegal, unlawful or unenforceable, such provision shall immediately be severed. Such determination shall not affect the enforceability and validity of any of the other remaining provisions and such provisions will continue to be enforceable to the fullest extent permitted by applicable law.

Governing Law

  • These Terms and Conditions shall be governed by and interpreted in accordance with the prevalent law in Australia. Any dispute arising from these Terms and Conditions or your use of the website shall be subject to the exclusive jurisdiction of the Australian courts.

Changes to Terms and Conditions

  • We are entitled to the right, at our sole discretion, to update, alter or replace any part of these Terms and Conditions by posting updates and changes to our website at any time. It is your responsibility to check the website for changes periodically. However, this right shall not affect the existing Terms and Conditions accepted by the buyer when making a purchase.
  • Your access or continued use of the website following the posting of any changes to these Terms and Conditions will constitute as an acceptance of those changes

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